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AsianLife makes healthcare hassle free with swipe card

04 APRIL 2013

AsianLife and General Assurance Corporation has grown by leaps and bounds and now has a client base of more than 450 domestic and multinational corporations, insuring nationwide over 280,000 executives, employees, and their dependents. Because of this growth and on account of their service philosophy of "service beyond through personal touch", it ended the year on a high note with the implementation of the swipe card facility. With just a swipe of the member’s card, pertinent details will be known immediately paving the way for faster accommodation and treatment of its members.

For medical consultations, the swipe card facility will automatically confirm the eligibility of a member. For certain laboratory procedures, the swipe card will provide instant approval of the laboratory request to be done, doing away with the need to call AsianLife’s Medical Information Center (MIC). Hospital admissions are also made faster and smoother with the swipe system since it will prompt MIC and the concerned liaison officer that a member has just been admitted.

When asked about his thoughts on the swipe card, Mr. Loy Mendoza, President & CEO of AsianLife, said that "AsianLife launched the swipe cards facility with the objective of further enhancing customers experience with the AsianLife Health card. Better, faster and smoother service is expected with the implementation of the swipe card." Dr. Maria Theresa Fernandez, VP & Medical Director of AsianLife, remarked that, "We have now installed more than 130 POS terminals in our growing network of more than 870 hospitals and clinics. Our company is aiming to strategically install additional swipe card facilities in key providers in Metro Manila and other cities nationwide this year.

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